9 hard skills or competencies (industry competencies) for Automotive Mechanic II
Skill definition-Monitoring and controlling inventory and quality of parts to ensure the availability of spares for maintenance and repairs of the plant and machinery.
Level 1 Behaviors
(General Familiarity)
Cites the scope of spare parts management, including classification, procurement, and quality inspection.
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Level 2 Behaviors
(Light Experience)
Assists in spare parts classification to support defining and maintaining safety stock.
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Level 3 Behaviors
(Moderate Experience)
Analyzes spare parts usage data to identify trends and improve forecasting accuracy.
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Level 4 Behaviors
(Extensive Experience)
Adopts cost-effective practices for spare parts procurement and inventory management.
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Level 5 Behaviors
(Mastery)
Builds stocking policies to guarantee the availability of spare parts and control inventory costs.
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Skill definition-Diagnosing, maintaining, repairing, and upgrading automobile components and systems to ensure safety, reliability, and optimal vehicle performance.
Level 1 Behaviors
(General Familiarity)
Cites examples of common automotive problems, such as engine malfunctions and transmission issues.
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Level 2 Behaviors
(Light Experience)
Assists in conducting routine automotive maintenance to prevent potential problems and breakdowns.
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Level 3 Behaviors
(Moderate Experience)
Analyzes diagnostic trouble codes and technical data to determine appropriate repair procedures.
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Level 4 Behaviors
(Extensive Experience)
Evaluates existing automotive maintenance and repair methods to identify improvement opportunities.
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Level 5 Behaviors
(Mastery)
Creates and implements troubleshooting techniques to diagnose automotive malfunctions accurately.
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2 general skills or competencies (Job family competencies) for Automotive Mechanic II
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Cites the best practices used in improving customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Adheres to our policies in providing customer satisfaction.
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Level 3 Behaviors
(Moderate Experience)
Analyzes survey results to identify opportunities in improving customer service and satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Creates and leverages KPIs to measure the effectiveness of customer satisfaction.
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Level 5 Behaviors
(Mastery)
Champions the adoption of digital analytics to measure customer satisfaction.
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Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Discusses the possible work hazards for not complying with safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Records performed tasks according to the specified safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements departmental safety policies and procedures to ensure a hazard-free work environment.
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Level 4 Behaviors
(Extensive Experience)
Modifies our existing safety policies and procedures to meet regulatory requirements and standards.
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Level 5 Behaviors
(Mastery)
Designs and delivers training programs to educate employees on our updated safety policies and procedures.
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10 soft skills or competencies (core competencies) for Automotive Mechanic II
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Discusses the importance of scheduling, which includes achieving a good work-life balance.
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Level 2 Behaviors
(Light Experience)
Records employee availability to increase attendance at scheduled meetings.
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Level 3 Behaviors
(Moderate Experience)
Prepares staffing forecast dashboards as well as comparative data on results versus forecasts.
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Level 4 Behaviors
(Extensive Experience)
Manages travel arrangements or schedules, such as booking flights and making hotel or restaurant reservations.
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Level 5 Behaviors
(Mastery)
Creates strategies and objectives to improve the functional infrastructure of general workforce scheduling.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
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Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
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Summary of Automotive Mechanic II skills and competencies
There are 9 hard skills for Automotive Mechanic II, Spare Parts Inventory Management, Automotive Services, Automotive Engine Repair, etc.
2 general skills for Automotive Mechanic II, Customer Satisfaction, Safety Policies and Procedures.
10 soft skills for Automotive Mechanic II, Scheduling, Standard Operating Procedures (SOP), Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Automotive Mechanic II, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Attention to Detail.